SERVPRO of Wayne County Employee Photos

Terry Miller

Terry Miller is the Reconstruction Manager at SERVPRO of Wayne County. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Carpet/Upholstery Cleaning Technician. He has also been trained in Fire Cleanup and Restoration. Terry responds to service calls when needed, sets up and establishes efficient job flow, and coordinates requirements for each job. He supervises work production and monitors assigned jobs from start to finish while enforcing all safety procedures. Terry also quickly resolves problems, should any arise, and monitors jobs to ensure the customers needs are met. Terry also has his General Contractors License, handles mold mitigation and is OSHA certified.

Jenni Tippett

Jenni Tippett is the Job File Coordinator at SERVPRO of Wayne County. She performs all tasks related to customer calls, job monitoring, tracking and audits of each job. She creates preliminary estimates and job file backup. She also reviews and validates initial documentation by the technicians and maintains internal and external communications with staff, customers and insurance professionals. Jenni then completes and reviews job file documentation for final upload and the audit process before closing out each job.

Greg Kearney

Greg Kearney is the Sales and Marketing Representative for SERVPRO of Wayne County. He conducts repetitive sales calls to build relationships with customers. Greg promotes sells SERVPRO services to customers either face-to-face, by email or by phone calls. He also helps develop and grow a new and existing customer base and educates prospects as to why SERVPRO is the best cleaning and restoration company. He follows up with each customer ensuring all of their needs have been met. Greg also promotes Continuing Education (CE) courses for Insurance Agents/Adjustors and approved Real Estate courses

Kylie Brown

Kylie Brown is the Office-Receptionist-Dispatcher at SERVPRO of Wayne County. She performs numerous tasks related to customer calls, job management and tracking, scheduling of all jobs, and activities related to customer satisfaction. Kylie also performs general office duties, such as drafting correspondence, filing, and creating reports on each job.

male in striped shirt

Lee Howell

Lee Howell is the Operations Manager at SERVPRO of Wayne County. He has prior insurance experience as an agency manager and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician. Lee responds to service calls when needed, sets up and establishes efficient job flow, and coordinates requirements for each job. He supervises work production and monitors assigned jobs from start to finish, while enforcing all safety procedures. Lee also quickly resolves problems should any arise, and monitors jobs to ensure the customers needs are met. Lee also handles mold mitigation and is OSHA certified.