Recent Posts

When Water Damage Occurs At Your Business

5/14/2018 (Permalink)

Commercial When Water Damage Occurs At Your Business Pictured is some of commercial equipment used in large loss. We can help if the need arises call us at 919-751-5353!

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
1. Outdated Sprinkler Systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
3. Busted Pipes and Plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 

4. Backed Up Sewer Lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
If your business has suffered commercial water damage, SERVPRO of Wayne County and we'll get you back up and running again. Call us anytime 24/7 at (919)751-5353

Understanding Mold and Where It Comes From

5/14/2018 (Permalink)

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is impossible really. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Turn Around Don't Drown

5/12/2018 (Permalink)

Each year, more deaths occur due to flooding than from any other thunderstorm related hazard. The Centers for Disease Control and Prevention report that over half of all flood-related drownings occur when a vehicle is driven into hazardous flood water. The next highest percentage of flood-related deaths is due to walking into or near flood waters. People underestimate the force and power of water. Many of the deaths occur in automobiles as they are swept downstream. Of these drownings, many are preventable, but too many people continue to drive around the barriers that warn you the road is flooded. A mere 6 inches of fast-moving flood water can knock over an adult. It takes just 12 inches of rushing water to carry away a small car, while 2 feet of rushing water can carry away most vehicles. It is NEVER safe to drive or walk into flood waters.

Winter Storm Readiness

5/9/2018 (Permalink)

During any winter storm it is imperative to know the differences between watches and warnings in order to properly prepare or take the appropriate actions and stay safe.

Before any sort of wintry weather, a winter storm survival kit should be kept in a secure place in case of emergency. These kits should contain everything from blankets to flashlights with extra batteries, non-perishable food, waterproof matches, a shovel and windshield scraper, a tool kit, jumper cables, a water container, road maps and flares.

To stay safe during this winter storm situation it is important that the necessary precautions are taken prior to the storm's arrival. See the lists below to make sure your adequately prepared.

At Home or Work:

1. Working flashlight 2. A charged cell phone 3. Battery powered radio or television 4. Extra food, water and medicine 5. First Aid Supplies 6. Heating fuel (or turn up the heat prior to the storm if your house uses electrical heat) 7. Emergency heating source 8. Fire extinguishers 9. Carbon monoxide and smoke detectors 

In a Vehicle:

1. Full or near full gas tank 2. Let a friend or relative know your predicted arrival time 3. A charged cell phone 4. Extra food and water 5. Extra gasoline for emergency fuel These are just some helpful tips to keep in mind when preparing for the storm. You can never be too prepared!

Tips to Protect Your Pets From Fire

5/9/2018 (Permalink)

Picture this: You are not at home. A fire breaks out in your home. Your pets are there all alone. Just the thought of such a story horrifies me. Unfortunately, it is not an uncommon possibility. Recent data from the National Fire Protection Association indicates that 500,000 pets a year are affected by house fires. 

Annually, pets are responsible for starting 1,000 house fires. 

Prevention is a Priority

  •  Extinguish open flames — Like moths drawn to light, pets tend to be curious about flames and will be attracted to candles, lanterns, stoves and open fires like the fireplace or BBQ. To avoid problems make sure all sources of fire are completely extinguished and do not pose a threat.
  • Remove or protect stove knobs — Pets accidentally turning on stove knobs is the leading reason for pet started house fires, according to the National Fire Protection Association. Remove or protect stove knobs from activation while you are away.
  • Flameless candles — Although not as aromatic as regular candles, the light bulbs in flameless candles are unlikely to start a fire if knocked over by your pet.
  • Inspect and pet proof — Be alert to loose electrical wires, appliances, and other hazards within your pet’s reach.

4 Advantages to Hiring An IICRC-Certified Contractor

5/9/2018 (Permalink)

With most home improvements costing significant time and money, it’s essential that you hire a reliable contractor for the job. This ensures that the work will be done in a timely and efficient manner. While it might seem difficult, looking for an upstanding contractor is actually easier than you think. Just check for certifications from trusted organizations in the industry.

One of our notable certifications includes the ANSI/IICRC (Institute of Inspection, Cleaning and Restoration Certification) S500 Water Damage Restoration certificate. This provides a specific set of practical standards for water damage restoration. From the initial inspection to mold remediation, we’ll deal with the issues involved with water damage though our quality materials and highly trained team.

Here’s more on how hiring an IICRC-certified contractor like SERVPRO of Wayne County can benefit you:

  1. Peace of Mind — You can be sure that we’ll present you with accurate information while conducting business with honesty and integrity. We maintain a liability insurance to protect you and your investment in the event that an accident occurs in your property.
  2. Expertise — No matter the job you can count on us to do a superior job. As an IICRC-certified contractor, our team is formally trained and passes all the required tests.
  3. Up-to-Date — An IICRC-certified contractor participates in a continuing education program to keep up with the latest changes in the industry.
  4. Client Satisfaction — We remain complaint-free from the Better Business Bureau, but we still maintain a written complaint policy and comply with the Bureau in resolving disputes, as IICRC dictates.

The 5 Most Common Types of Household Mold

5/8/2018 (Permalink)

Mold Remediation The 5 Most Common Types of Household Mold Contact us today for Mold Abatement at 919-751-5353!

The following is a list of the top five most common household mold growths:

  1. Penicillium is the most common type of mold found in homes; it is blue or green in color and fuzzy in texture. This mold is used to make penicillin in a laboratory setting, which should warn you of its potency. Penicillium is often found in walls, wallpaper, wet carpets, and old furniture.
  2. Alternaria is an outdoor allergen primarily found outdoors in soil and plants, but it enters homes through open windows and doors. It looks like black spots on leaves or vegetables. 
  3. Aspergillus is often found in heating and air conditioning systems. 
  4. Cladosporium is a leaf mold which is commonly found under bathrooms sinks and around the ceilings and walls of bathtubs and showers, as a result of all of the steam from the shower. The color is olive green/black.
  5. Stachybotrys is a toxic black mold that is greenish black in color and slimy or powdery in texture. It grows in moist areas such as leaking pipes. 

Your home may have mold growth even if you don’t notice it. Call SERVPRO of Wayne County to remove hazardous mold in your home!

What You Need To Know About Document Restoration Services

5/8/2018 (Permalink)

Commercial What You Need To Know About Document Restoration Services We can restore documents affected by fire, water and mold. Contact us today for our help! 919-751-5353

When disaster strikes, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored? Call Today 919-751-5353

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

10 Things You May Not Know About Wildfires

5/7/2018 (Permalink)

Fire Damage 10 Things You May Not Know About Wildfires We provide emergency services 24 hours a day, 365 days a year! If you need us, just call 919-751-5353!

  1. A wildfire is an uncontrolled fire. Wildfires often occur in wild, unpopulated areas, but they can occur anywhere and harm homes, agriculture, humans, and animals in their path.
  2. Firefighters also refer to these disasters as surface fires, dependent crown fires, spot fires, and ground fires. Want to make local firefighters happy -- and even better at their jobs? Bake cookies to say thanks! 
  3. 90% of all wildfires are started by humans.
  4. One of the largest fires in recent history was in 1825 when a fire tore through Maine and New Brunswick, Canada, burning 3 million acres of forest.
  5. Weather conditions can directly contribute to the occurrence of wildfires through lightning strikes or indirectly by an extended dry spell or drought.
  6. Wildfires can be caused by an accumulation of dead matter (leaves, twigs, and trees) that can create enough heat in some instances to spontaneously combust and ignite the surrounding area.
  7. Lightning strikes the earth over 100,000 times a day. 10 to 20% of these lightning strikes can cause fire.
  8. Manmade combustions from arson, human carelessness, or lack of fire safety cause wildfire disasters every year.
  9. An average of 1.2 million acres of US woodland burn every year.
  10. A large wildfire or conflagration is capable of modifying the local weather conditions (AKA producing its own weather).

Are You Experiencing A Sewage Back Up

5/7/2018 (Permalink)

Water Damage Are You Experiencing A Sewage Back Up We're here to help! Let the professionals do your dirty work...Contact us at 919-751-5353!

It usually begins with a gurgling... or a slow drain. If you notice either, your number may be up. When confined to a single drain, you probably don't have anything to worry about - break out the plunger or pull out that hair clump. But if the tub is backing up when the toilet's flushed, or the kitchen sink appears to drain straight to your basement, you could have a major problem. The sewer drain could be backing into your building drain.

Did you know...

  • The most common causes of sewer backups are tree roots clogging pipes, FOG (Fats, Oils, and Grease) going down the drain, and connecting things like french drains, sump pump discharges, and other flood control systems to the sanitary sewer system (which is why such connections are usually not permitted). Blockages in main sewer lines can also be caused by soil settlement over time or collapsed pipes.
  • "Flushable" wipes aren't so flushable: utilities around the country have found them to be the chief culprit in many a clogged main sewer drain. Trash them!
  • Municipalities with combined sewage and storm water systems are at a higher risk of being inundated by severe rainfall, resulting in backups.