Recent Posts

Water damage and your business

6/2/2019 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Outdated Sprinkler Systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Busted Pipes and Plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 

4. Backed Up Sewer Lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Wayne County and we'll get you back up and running again. Call us anytime 24/7 at (919)751-5353

Top tips to be prepared in case of a tornado

6/1/2019 (Permalink)

Tornadoes are violent: they can completely destroy well-made structures, uproot trees and hurl objects through the air like deadly missiles. Although severe tornadoes are most common in the Plains States, they can happen anywhere. Learn what to do to keep your loved ones safe.

Top Tips

  • Identify a safe place in your home where household members and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high-rise building, pick a hallway in the center of the building. You may not have enough time to go to the lowest floor. 
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home, however it is configured, is safe in a tornado.

Know the difference

  1. A tornado WATCH means a tornado is possible.

  2. A tornado WARNING means a tornado is already occurring or will occur soon. GO TO YOUR SAFE PLACE IMMEDIATELY.

    After the storm if you do nothing else:

    1. Let friends and family know you’re safe. - Register yourself as safe on the Safe and Well website
    2. If evacuated, return only when authorities say it is safe to do so.

    3. Continue listening to local news or a NOAA Weather Radio for updated information and instructions.
    4.  Check for injuries. If you are trained, provide first aid to persons in need until emergency responders arrive.

Hurricane Preparedness

5/31/2019 (Permalink)

Hurricanes are massive storm systems that form over the water and move toward land. Threats from hurricanes include high winds, heavy rainfall, storm surge, coastal and inland flooding, rip currents, and tornadoes. These large storms are called typhoons in the North Pacific Ocean and cyclones in other parts of the world.

Basic Preparedness Tips

  • Know where to go. If you are ordered to evacuate, know the local hurricane evacuation route(s) to take and have a plan for where you can stay. Contact your local emergency management agency for more information.

  • Put together a go-bag: disaster supply kit, including a flashlight, batteries, cash, first aid supplies, medications, and copies of your critical information if you need to evacuate

  • If you are not in an area that is advised to evacuate and you decide to stay in your home, plan for adequate supplies in case you lose power and water for several days and you are not able to leave due to flooding or blocked roads.

  • Make a family emergency communication plan.

  • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”

After a Hurricane

  • Listen to local officials for updates and instructions.

  • Check-in with family and friends by texting or using social media.

  • Return home only when authorities indicate it is safe.

  • Watch out for debris and downed power lines.

  • Avoid walking or driving through flood waters. Just 6 inches of moving water can knock you down, and one foot of fast-moving water can sweep your vehicle away.

  • Avoid flood water as it may be electrically charged from underground or downed power lines and may hide dangerous debris or places where the ground is washed away.

  • Photograph the damage to your property in order to assist in filing an insurance claim.

  • Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm.

Preparing for the unexpected

5/29/2019 (Permalink)

Obviously no one wants to have a fire start inside their home but it only takes a split second. Maybe you went to check on your child while the chicken cooked a little longer. Maybe your dog is rambunctious and bumped the table and your candle hit the floor or your electrical wiring is old in your home and something shorts out. No matter the situation you should be as prepared as possible.

Do you have smoke detectors in place? Are the batteries good? Have you tested them lately? Do you have a fire extinguisher? When's the last time it was inspected? Have you heard of a fire blanket? You can throw these over a fire to smoother it and contain the fire. These are just some simple tips to fire safety.

We hope you never have a fire in your home but if you do, SERVPRO of Wayne County will be there to help. Like always, our goal is to make it "Like it never even happened." We are on call 24/7 for your fire emergencies!

Anytime you need our help, call us at 919-751-5353

Fire safety basics for children

5/28/2019 (Permalink)

Working smoke alarms reduce the chances of dying in a fire by nearly 50 percent. They are a critical first step for staying safe, but in order to be effective, they have to be working properly. For the best protection, install smoke alarms on every level of your home and in every sleeping area.

  1. Teach kids never to play with matches and lighters. Make a habit of placing these items up and away from young children.
  2. Create and practice a home fire escape plan with two ways out of every room in case of a fire. Get a stopwatch and time how fast your family can escape. The kids will love it. 
  3. Children should know how to respond to the sound of a smoke alarm. Teach them to get low and get out when they hear it. A child who is coached properly ahead of time will have a better chance to be safe. 
  4. Use common sense in the kitchen. Limit distractions when cooking and don’t leave a hot oven or stovetop unattended.
  5. Blow out candles before you leave the room or before you go to sleep.

Water Damage-Know the signs

5/26/2019 (Permalink)

Sound

Sometimes you can’t see water damage, but you can hear it. Water damage might sound like dripping water, it might sound like creaking floor boards or it might sound like rushing water. Of course, these sounds might also be the result of a perfectly functional plumbing system, so what you’re looking for is signs that have changed.

Smell

Another sense you can use to look for signs of water damage or moisture in your home is smell. Dampness has a very distinct odor and this might also be accompanied by the musky smell of mold. Look out for smells in conjunction with other indicators of water damage. Pooling Water or Puddles If you have something dripping or leaking, then this can leave pools of water. If you notice an unusual puddle, then keep an eye on it to see if it comes back after you clean it up. If it does, then you may have a leak or seepage.


Coldness

If your home is very difficult to heat, then this might be a sign that you have dampness affecting your walls. Water and moisture will often draw heat out of walls in order to evaporate and this, in turn, leaves those walls and the property overall much colder.

Mold

Just as there is no smoke without fire, there is no mold without water damage. You may not need water damage restoration if the mold is a result of condensation in your bathroom, but in any situation, this is a sign that there is too much moisture in some part of your home and you need to deal with it swiftly by drying the area. Mold has its own smell and can also cause health symptoms such as cold-like or allergy symptoms as well as headaches and nausea.

Discoloration

Discoloration is another sign of water damage. In particular look for ‘streaks’ of water that are running down the side of your home. This can sometimes be a sign of an overflowing gutter, which will result in watermarks that are quite distinctive and show where the water has traveled down the wall.

Faster to water damage

5/21/2019 (Permalink)

SERVPRO of Wayne County provides 24/7 water damage restoration service in Wayne County area. Flooding and water emergencies do not wait for regular business hours and neither do we. SERVPRO of Wayne County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Wayne County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. Need Emergency Service? Call Us 24/7 – (919)751-5353 Water Damage Timeline:
Within Minutes-
Water quickly spreads throughout your property, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp. Hours 1 - 24:
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears. 48 Hours to 1 Week:
Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode.
Furniture warps and shows signs of mold. Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible. More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants. SERVPRO of Wayne County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

What is in your ducts?

5/21/2019 (Permalink)

Have you ever stopped to consider the air that circulates inside your home? It travels from your furnace, through your ductwork, into your home’s air, and back through the cold air return system. On its journey, it accumulates all kinds of nasty stuff: dust, hair, allergens, pet dander, mold spores, you name it. If it’s airborne, it will eventually collect in your ductwork. From there, it will get blown out into your home, making a dusty, dirty mess of your indoor air (you know, the stuff you breathe). The Benefits of Professional Air Duct Cleaning Purify Your Indoor Air. Getting rid of all the nasty particulate in your duct-work will help clean up the air inside your home. SERVPRO of Wayne County's comprehensive cleaning system ensures every square inch of your duct-work is thoroughly cleaned, helping you breathe easy in your own home. Reduce Allergies. While the seasons determine the severity of most allergy issues, homes with congested ventilation can cause allergic reactions year round. Contaminants such as dust, mold spores, pet dander and dirt accumulate in your air ducts over time and are blown around into various rooms in your house, preventing the allergy sufferers in your home from ever experiencing total relief. Less Dusting. Getting rid of the dust in your indoor air means less dust on your furniture/pictures/counters/everywhere! Who wouldn’t want to cut down on the tiresome chore of dusting? Improve Furnace Efficiency. Removing the dust, dirt, and debris from your HVAC system will help your furnace run better! Instead of heating the mess inside the vents, the heat generated by the furnace is more easily transferred through the ducts into your home’s air. As any homeowner will tell you, running a furnace is expensive! Don’t make your furnace work any harder than it needs to.
CALL US AT 919-751-5353 and get cleaner, healthier indoor air!

Commercial Buildings? We handle that too!

5/21/2019 (Permalink)

When commercial property has been damaged, time is of the essence. The professionals at SERVPRO of Wayne County understand the importance of getting to the site of the damage, quickly assessing the situation, and then getting the big gear down there to stop the spread of damage, contain the work area, and get to fixing things up quickly and efficiently so you can get back to profitable work as quickly as possible.

What Can We Handle?

Our company can tackle a wide array of various challenges. No matter what the situation, we have experienced and well-trained specialists on hand to tackle every aspect of repair.

  • Asbestos removal
  • Repairing fire and smoke damage
  • Water damage
  • Mold remediation
  • Environmental cleanup
  • Full reconstruction

We have the tools, the skills, the experience, the dedication, and the training to get the job done. There are many different challenges when it comes to restoring your commercial building, and that’s all the more reason you shouldn’t rely on just anyone. You need professionals who know how to handle these types of work environments and are committed to providing you with the absolute best service each and every time.

We Can Take Care Of Your Business Buildings!

Our trained staff can handle a wide array of damage restoration work, for any type of building or business. We have served restaurants, factories, medical centers, retail stores, office buildings and more. We give a full analysis to you of the damages and what actions might have to be taken for a full restoration.

Commercial restoration work is just what we do. We’ve been in this business for years and have seen every type of job site imaginable.

Call the professionals at SERVPRO of Wayne County at 919-751-5353 to see what old school work ethic looks like, and rest easy knowing we can make it "Like it never even happened."

Document Restoration and what you need to know

5/20/2019 (Permalink)

When disaster strikes, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored? Call Today 919-751-5353

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.